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Here are several of our frequently asked questions, but if you have a question that is not answered here, please email us and we will answer you asap.
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Products and Designs
Personalize or Monogram
I need my gift ASAP.
Do you do custom orders?
Are gift certificates available?
Do you ship Internationally?
How long does it take to personalize my gift?
Q: Products and Designs
I love your products and embroidery designs - could you please tell me where you get them?
A:
Sorry - we do not reveal our sources. Many many days and hours have been spent researching our products and designs to differentiate ourselves online. Anyone wanting them can their own research.
Q: Personalize or Monogram
Should I put my child's name or monogram on their gift?
A:
Please read our article To Personalize or Monogram - That is the Question.
Q: I need my gift ASAP.
The party is in a week - can you get my gift here in time?
A:
Maybe. If you need a gift in a short time frame please call or email us. Sometimes we can easily complete your gift by your deadline, but others may require an extra charge for overnight shipping. Just be sure to let us know and we'll do our best to work with you.
Q: Do you do custom orders?
I have a special request - can you help?
A:
We'll do our best to try! Send us an email with your request and we'll answer it asap. Whether you're looking for a special design, business logo, or even names in chinese, we can custom design a special gift just for you. Please note that custom designs can take up to three weeks, so try to give us plenty of notice.
Q: Are gift certificates available?
Can I order a gift certificate?
A:
Yes they are available by clicking GIFT CERTIFICATES Available in several popular dollar amounts, gift certificates are great gift for life's special occasions. Thanks for the great idea!
Q: Do you ship Internationally?
Do you ship outside the USA?
A:
We currently ship only to the USA and Canada at this time. If you absolutely need a gift shipped overseas we recommend shipping the gift to yourself. Then you can take care of the overseas shipping.
Q: How long does it take to personalize my gift?
When will I receive my order?
A:
Each personalized product has an expected delivery date listed on it's webpage. Our items are not embroidered until we receive your order - so everything is custom to your specifications. Orders can take up to two weeks before you receive them - so be sure to order early.
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Personalized
Baby Blanket l Personalized
Baby Gifts l Big
Brother or Big Sister Shirts l Kids
Monogrammed Gifts l Kindergarten
Nap Mats l Personalized
Bags l Mom
and Grandma Gifts l Dad
and Grandpa Gifts l Computer
Bag l Embroidered
Wedding Shirts l Monogrammed
Towels l Monogrammed
Pillowcases l Golf,
Bowling and Sports Towels l Embroidered
Toilet Paper
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We are a
family owned business that specializes
in high quality
embroidery
~ personalized embroidered gifts ~
©2003 and beyond, Pixie and the Prince™. All rights
reserved.
No portion may be copied or redistributed in any form.
Website
Design by Inkprince.com
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